Privacy Policy

Media Vault is a Malta-based creative studio committed to protecting personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Maltese data-protection law.

Depending on how you interact with us, we may collect:

• Name
• Email address
• Telephone number
• Company name
• Billing details
• Project information
• Website analytics data
• Cookies (see our Cookie Policy)

We process personal information to:

• Respond to enquiries
• Prepare quotations
• Deliver contracted services
• Process invoices and payments
• Improve our website and services
• Meet legal and regulatory obligations

Our processing is based on one or more of the following legal grounds:

• Consent — where you have opted in.
• Contract — where processing is necessary to deliver a service.
• Legitimate Interest — for running and improving our business.
• Legal Obligation — where required by Maltese or EU law.

Personal information is securely stored with reputable providers and retained only for as long as necessary to fulfil the purposes described in this policy or to comply with legal, accounting and reporting requirements.

Media Vault never sells personal information.

Data may only be shared with trusted providers where necessary to deliver our services, including hosting providers, cloud storage providers, payment processors and accounting software. All providers are required to handle personal data in accordance with the GDPR.

Under the GDPR you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

For any privacy-related questions or to exercise your rights, contact us at privacy@noirnarrativemedia.com.